Return Policy and Refunds I want you to be thrilled with your purchase & will do what I can to help you be happy. If an item is faulty then a full refund will be given or exchange. When an item has been individually made for you with personalisation on it, we will discuss the problem and try and come up with a solution for you.
Remember Bear products are manufacured to meet and exceed all applicable European, Australian, US and Canadian safety Standards.
All our stuffed toys are safety tested and approved suitable for all ages.
As well, the factory is ICTI certified. ICTI covers the health and safety of all children throughout the world by promoting international toy safety standards.